What to Expect: Prosthetics
What to Expect: Prosthetics
Receiving a prostheses (artifical limb) can often be a confusing and stressful process. Infinite Technologies is dedicated to our patients, and to doing our best to make this process as comfortable and simple as possible. Below is a brief overview of what you can expect when working with us.
Our team offers rapid response and flexible appointment options to fit your needs and busy schedule. If you are receiving care in one of the region’s hospitals, we will be at your room within hours of receiving a call. Our staff of multiple practitioners means that you can get a quick appointment to start your service, or in some cases a same day appointment for that needed repair or adjustment.
Often, a patient feels lost in the medical system, and thinks options are limited. Our expert clinicians will review your history, evaluate your needs, and discuss with you your options. Rest assured, there are options! We will work to connect you with any medical discipline that may prove a beneficial option, and put you on a path to receive the best prosthetic option possible. Our goal is not to just fill your prescription. If you need interim devices, therapy, or management prior to receiving your final device, we will provide it. This will allow us to promote a seamless transition and form relationships with our patients for long term success.
We know the unknown can be scary, and you may not have had success with a prosthesis before. That’s why the focus on educating and informing you. We describe the full process you can expect, how many appointments may be necessary, ways you can prepare, as well as support and resources from others.
The world of insurance benefits is not only scary, but ever changing. You will be introduced to other team members who will assist you with forms, billing, and prescription information. In this economy, medical expenses can become massive and the fear of the expense can sabotage the care. Our financial team will work with you to give you an accurate prediction of your possible copay and out of pocket expense. We will also offer you flexible financing options so you can focus on your care, not on how you will pay for it.
First Office Visit
After completing our medical questionnaire before your visit online or at the office, one of our certified prosthetists will examine you and discuss the kind of lifestyle you would like to achieve. You and your prosthetist will decide which componentry will be most appropriate for you. Depending on your insurance requirements, impressions may be taken for your service during this appointment. If pre-authorization is required, our staff will take care of this so you can focus on your care. On occasion, an insurance carrier will view a high end device as experimental and investigational. Most facilities would not offer these devices because of the unlikelihood of insurance companies paying for them. Our staff has extensive experience with appealing carriers and succeeding in getting coverage for high end devices that other O&P facilities refuse to provide.
Second Office Visit
Scheduling your second office visit depends on the type of prosthesis and componentry to be ordered. If the casting has already been performed, then your prosthetist will fit a diagnostic socket on your residual limb. The clear plastic socket provides valuable observation for your prosthetist on the exact fit around your limb. Along with this test, your prosthetist will attach the specific componentry ordered for you to ensure all of the measurements and fitting parameters are exact before fabricating the final prosthesis.
The Delivery Appointment
During this appointment, your prosthesis will be fit and adjusted to you. Most prostheses are custom made and require a few adjustments to complete the fit. Also, gait training and evaluation will take place. You will receive detailed instructions for using and caring for the device, and we will answer any question you have.
Follow Up Appointments
The amount of follow up appointments will be different for each patient. However, we encourage you to schedule routine follow up appointments with your prosthetist as your schedule permits. If you think you need a repair or adjustment, our staff will try to get you on your prosthetists schedule as soon as possible, often the same day.